FAQs

James Auto Body & Glass Company

Have an auto glass or collision repair related question? The team at James Auto Body & Glass Company has the answer. Check out these FAQs and give us a call today for more information!

  • What types of auto glass do you replace?

    Our company offers a comprehensive range of auto glass replacement services, including: 

    • Windshields, 
    • Side and rear windows
    • Backglass,
    • Lexan (polycarbonate)
    • Semi-truck glass

    Additionally, we perform rock chip repairs and provide custom-cut glass solutions for both vehicles and residential applications.

  • How long will it take to replace my windshield?

    The majority of replacements are completed same day. Our focus is on delivering prompt and efficient service to minimize vehicle downtime. We offer same-day appointments when available to accommodate your schedule.

  • Will my insurance cover the cost of windshield repair or replacement?

    Many insurance policies provide coverage for windshield repairs at no additional cost to the policyholder, especially for rock chip repairs. We work directly with insurance providers to facilitate a smooth and effortless process.

  • What is Paintless Dent Repair (PDR)?

    Paintless Dent Repair is a non-invasive repair technique used to address dents and minor damage without requiring repainting. Our technicians utilize specialized tools to carefully reshape the metal, restoring the vehicle's surface to its original condition.

  • Do you work with insurance companies for collision repair?

    We collaborate with all major insurance providers for collision repair claims. We manage the entire process, including estimates, paperwork, and approvals.

  • How long will collision repairs take?

    This varies depending on the severity of the damage. Prior to performing any repair work, we provide our clients with an estimated completion timeframe.

  • Do you provide a warranty on your collision repairs?

    We offer a lifetime workmanship warranty on all paint and bodywork repairs which ensures client satisfaction and guarantees the longevity of our repair work.

  • Do you provide home window glass replacement?

    We do! Our services include custom-cut glass solutions for residential windows. Bring your glass to our facility, and we will cut and prepare it according to your specific requirements.

  • How do I know if my windshield can be repaired or needs to be replaced?

    Damage smaller than a half-dollar coin and not located near the edge can typically be repaired. Larger cracks or damage close to the windshield edges may require a complete replacement.

  • What is a resin pump, and how does it help with rock chip repair?

    Our advanced resin pump technology ensures deep penetration of resin into the chip while removing trapped dirt and air. This process creates a stronger bond, prevents further cracking, and results in a clearer, more durable repair compared to conventional methods.

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